olive oil and natural cosmetics based on olive oil: FAQ

HOW CAN I BUY A PRODUCT?
Let's click on 'buy' button to add the desired product in the shopping basket. The purchase confirmation takes place in the shopping basket page after clicking on the button "purchase". To complete your purchase you must sign up to the site.

IS IT POSSIBLE CANCEL THE ORDER MADE?
It is possible through the website by calling free number 800.92.61.49.

IS IT NECESSARY SIGN UP?
Registration is required to ensure maximum safety of our customers.

HOW IT HAPPENS THE SIGN UP?
You need to enter in “MyAccount” section and click on “sign up”. During the process of registering a password is required. If you forget, you can request a new referral by clicking on "Recover Passwords". At the end it is required to confirm the received email to complete your registration and proceed with the purchase.

HOW MUCH THE SHIPPING COST?
Shipping costs, at the expense of the customer, depend on the weight of the purchased products. (If the order is over € 100.00, the shipping costs are zero). Cash on delivery payment cost for the customer always € 6,00.

WHAT ARE DELIVERY TIME?
Delivery time change from a minimum of 24-48 hours to a maximum of 4-5 days.

HOW CAN I PAY MY ORDER?
The customer can choose the preferred mode of payment: by credit card (Carta Si, MasterCard, Eurocard, Visa, Visa Electron PostePay), paypal, bank transfer or cash on delivery.

CAN I TRACK MY ORDER?
Yes. The company sends an email to the customer with the tracking code and the site link to track the shipment of the order.

CAN I MAKE A PURCHASE BY PHONE?
Yes, using our free number 800 92 61 49 24 available 24 hours every day.

In vacanza con i prodotti Olivita
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